WE DESIRE RESOLVE

Every year, well-intended businesses allow billions of dollars to slip through their hands because of negative customer interactions.  What could you do with just a sliver of these billions?

Attention Intelligence seeks the diamonds that transform the customer experience.

Attention Intelligence Management Training

Your Attention Intelligence Designer?

As your Attention Intelligence Designer, I bring quality to your business by focusing on the details that affect the quality of customer interaction with your business.

I infuse delight into every layer of your operational system through standardization. It's time to quiet the chaos and bring your customers consistent delight.



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WHY DESIGNER AND NOT CONSULTANT?

  1. Because we never go scorched earth.

2. Because your resolve will NEVER be cookie-cutter

3. Because we don't come in "guns blazing."

4. Because our process will ALWAYS be collaborative.

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Attention Intelligence Focuses on Your Operational System

The culprit of many negative customer interactions is a fragmented operational system that bleeds into the customer experience.

When chaos exists, details that affect your customer slip through the weak areas of your operational system. Fortify your operational system with Attention Intelligence so you can acquire and retain your customers.

Attention Intelligence Management Training

How Do Customers Experience Your Brand?

Believe it or not, no matter how well you curate your brand identity, you don't define your brand; your customer wields this power. The outcome of their engagement with your business

Attention Intelligence Management Training