WHO IS MCL?

MCL is a consulting firm that develops high-functioning strategies for incorporating Attention Intelligence which eliminates the negative customer interactions that cause businesses to remain poor.

LOSING CUSTOMERS

The truth is you lose customers when you NEGLECT them. In fact, poor customer interactions creates negatives feelings for your customer.

SALT SHAKER CUSTOMER

The truth is unhappy customers will ghost. They do tell friends, neighbors, relatives, and even strangers. Social media gives customers unprecedented power.

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LOYAL CUSTOMERS?

If your competitor opened a location in your community offering lower prices, would your customers remain with you?

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