
STOP LAUNCHING GRENADES AT YOUR OWN BUSINESS
Ms. Customer Loyalty Helps You Eliminate The Poor Customer Interactions That's Causing Your Business To FREEFALL

WHO IS MCL?
MCL is a consulting firm that develops high-functioning strategies for incorporating Attention Intelligence which eliminates the negative customer interactions that cause businesses to remain poor.

LOSING CUSTOMERS
The truth is you lose customers when you NEGLECT them. In fact, poor customer interactions creates negatives feelings for your customer.
SALT SHAKER CUSTOMER
The truth is unhappy customers will ghost. They do tell friends, neighbors, relatives, and even strangers. Social media gives customers unprecedented power.

"CAN YOU SOLVE MY PROBLEM?"
A customer chooses to interact with your business to solve his or her problem specific problem. When your customer is delivered friction, instead of resolve, attainment of the customer is squandered.

LOYAL CUSTOMERS?
If your competitor opened a location in your community offering lower prices, would your customers remain with you?